The Complete Guide to Running Q&A in a Virtual Setting

Katy Mrvova
blog slido Q&A header

In the virtual space, many important questions or sensitive issues may go astray.

Especially at larger online meetings, where most participants are on mute, it’s hard to jump in the conversation and speak up. That’s why people tend to remain in a passive listening mode.

You can eradicate this friction by giving your online audience a chance to send their questions into Slido at any time before or during your meeting or event.

Let us show you how to get the most out of Slido’s Q&A feature and how to pull off a successful questions-and-answers session in a virtual setting.

In this article, you’ll learn:

  1. Where you can use Slido’s Q&A feature
  2. How to set up Q&A for your meeting or event
  3. 8 tips to facilitate a great Q&A session

Let’s dive right in.

Where you can use Slido’s Q&A feature

Here are some of the use cases where you can make the most out of crowdsourcing questions from your team or online audience:

  1. All hands meetings and town halls
  2. Team meetings
  3. Leadership AMA sessions
  4. Webinars and product demos
  5. Virtual events

All-hands meetings and town halls

Did you have to move your large company meetings such as all-hands and town halls online? Give your employees a safe space to ask questions during a call. Especially in these trying times, it’s important to make your team feel heard and address their concerns.

Get inspired by how we ran our first fully remote all-hands meeting with 120+ people on the call.

Team meetings

Even online, you can keep your team and cross-team communication effective. By collecting questions from your team members, you will be able to uncover any unclear points and create a meaningful discussion around important topics and issues.

Leadership AMA sessions

Transparent communication and openness are key in these difficult times. Running a standalone AMA session, where your company opens up to questions from employees, is a great way to communicate any changes, hear your people out, and answer their questions.

Read also: On the Importance of Leadership AMAs in Uncertain Times

Webinars and product demos

Do you run webinars or demos where you explain your product to your customers and prospects? By giving your online audience a chance to ask you additional questions, they will learn exactly what they want to know and find out the true value behind your product or service.

Read also: 13+ Tips for Running More Engaging Webinars

Virtual events

If you used to run company events such as masterclasses, roadshows, or user conferences, you can take these to virtual space as well. During the event, crowdsource questions from your online attendees to recreate the experience from a live event.

For your inspiration, read about how we pulled off our first virtual masterclass or see this story on how to move a live event to a virtual space in five days.

How to set up Q&A for your meeting or event

Let’s get technical now. Here’s how you can use Slido Q&A with your video conferencing platform and how to set it up for success.

1. Create a Slido event

If you already have a Slido account, create a new event or enter your existing one.

You can use the Q&A feature without limits with every plan, including the Basic.

Don’t have a Slido account yet? Create one for free and try the Q&A feature yourself.

Try Slido Q&A

2. Fine-tune the Q&A settings

In your event settings, you can customize the feature to suit your needs.

You can turn on moderation, which allows you to review questions and approve/disapprove them before your team can see them. Labels will allow you to categorize and filter the incoming questions.

Or, you can also enable participant replies, allow your colleagues to downvote questions, adjust question length, or disable anonymous questions.

3. Share a link to your event and start collecting questions in advance

Once you’re all set, share a link to your Slido event with your colleagues so that they can start sending their questions in advance.

This way, you will be able to better prepare for the Q&A and get some answers ready beforehand.

You can share a link to your Slido event via:

  • Slack
    Share the link with your colleagues in a dedicated Slack channel or try our Slido for Slack integration
  • Calendar
    Paste the link to the calendar invite, along with a Zoom link and other important details
  • Email
    Send the Slido link to your colleagues in an invite email and encourage them to submit their questions

4. Display Slido Q&A to your online participants (without slides)

If you won’t be showing slides or other content during the Q&A, all you need to do is:

  1. Open the present mode in fullscreen on your laptop
  2. Share your screen with your meeting attendees through the video conferencing platform you’re using

You can then manage the questions directly on the screen. Just hover over the question to highlight it or mark it as answered.

Your online participants can join Slido and send in their questions in three ways:

  1. Via a shared link (see the previous point)
  2. By entering your unique event code
  3. By scanning a QR code

5. Display Slido Q&A to your online participants (with slides)

If you’re screen-sharing slides or other content to your colleagues or clients on the call, you can seamlessly switch between Slido and your presentation using one of these three setups:

  1. Using Alt+Tab or Swipe on Mac
  2. Switch between Slido and your presentation using Switcher
  3. Integrate Slido with your Google Slides presentation

Note: Do you use PowerPoint? We’re currently working on a PowerPoint integration. Join the waitlist here and be among the first to try it.

You’ll find everything about how to set up Slido for your virtual meeting in this article or in the video below.

How to Use Slido at Your Remote Meeting

8 tips to facilitate a great Q&A session

Now that you’ve got the hang of the tech setup, it’s time to pull off a successful virtual Q&A session. Here are some practical tips that will help you do that.

8 Tips to Facilitate a Great Q&A Session | SLIDO VLOG #3

#1: Introduce Slido and explain to people how to join

As you kick off your meeting or event, introduce Slido to your online audience and share instructions on how they can join, and start asking questions.

#2: Remind people to submit their questions

At the start of the call, encourage people to send in their questions. You can also remind them several times during the call, in case there aren’t many incoming questions.

#3: Encourage people to upvote questions

During the call, you can also tell people to go through the questions submitted in Slido by others, and upvote those that they like. Their upvotes will help prioritize questions based on how relevant they are to the majority of the participants.

#4: Appoint a Q&A facilitator

Especially with larger meetings or online events, it’s handy to have someone to review the incoming questions. A Q&A facilitator will also lead the Q&A session and drive the discussion around the submitted questions.

#5: Dedicate enough time to the Q&A

If you’re making the effort of crowdsourcing questions from your online audience, make the most of it. Don’t just rush through the Q&A session. Take it as a special part of the meeting and dedicate at least 10 minutes to people’s questions.

#6: Read each question out loud and assign it

To properly facilitate the Q&A session, always read the next question out loud and assign it to a concrete person so as to avoid awkward silence and confusion.

#7: Adjust your speech to a virtual setting

On a call, you can’t pick up subtle body language or inhales, which is why it’s good to always say things out loud. Say things like: “Let me just add one thing to that,” if you want to contribute, or: “That’s all from me for now,” to let people know you’ve finished talking.

#8: Tackle the unanswered questions after the meeting

If you’ve run out of time and there are still questions left unanswered, answer them in writing, or record a video and share it with your teammates afterwards. Here’s more inspiration on what to do with unanswered questions after your meeting.

And that’s it for now. We hope you found these tips handy.
Are you ready to give your online participants more voice?

Try Slido Q&A for your virtual meeting

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